Microsoft’s first Hardware-as-a-Service pilot (now called Device-as-a-Service). Targeting the difficult SMB segment.
Most challenging segment: SMBs
Microsoft’s hardest nut to crack: the SMB space (less than a 7% market share of the space!)
HaaS here to stay.
We designed a pilot that led to a rollout for all Microsoft regions globally and managed the day-to-day with Microsoft teams on the Retail, Windows, and O365 sides of the business.
Haas or DaaS includes a laptop, software (O365), and enterprise-level support for about $50/seat per month.